It started out with a lovely apology and basically a mission statement hahaha. Something about them striving to provide every guest with a high quality meal. Then they finally got to the point and said that they agree that other pasta in gluten-free food falls very short of their goal. She said, "Our food preparation and serving procedures will be reviewed with our staff to prevent a recurrence." I am really hoping that they will really do that and she wasn't simply claiming that to make me happy. They also sent me a giftcard to Olive Garden, so that is exciting! Whoop for free food!
The letter was short and sweet. I will actually be eating at Olive Garden tomorrow for lunch and so I guess we will see if they changed anything. I doubt corporate has gotten involved yet [I will keep complaining until they do!], but the manager knows what happened so I hope she did something about it. Ok well this is all I have to say :) I really hope no one else has had the same experience as I did at Olive Garden.